Bergvallei Estates

Description

Facilities

• Guest House
• Wedding Venues
• Parking on Premises
• Romantic

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Bergvallei Estates Map

Customer Reviews

• The fact that it was close to silver star
  Nicole Stephenson
  19 August 2018

  Your facility is really run down. Doors don’t close properly, the lighting in the rooms is garden/outside lighting. There were no basics like a tv , the toilet ran all night

• Being with my man
  Victoria Buffel
  04 August 2018

  1. The room was not clean especially the shower (floor) & the balcony(the chairs were filthy); <br/>2. The noise after 22:00 was unbearable. Followed by the thick smoke of cigarettes; <br/>3. Bedding/linen/blankets were not clean. It had Caucasian hair and was stuffy; <br/>4. Security guards work under unfavourable conditions in the evening. Recommendations-a comfortable work station should be provided- ensuring that the guards have a dignified space to serve from. With options of refreshments,protective clothing and shelter amongst others; <br/>5. The establishment should consider installing a landline so that clients can be able to reach them directly; <br/> <br/>Establishments response: <br/> <br/>This guest apologized to the cleaning staff on the morning of her departure when handing the room keys to her, for the mess that SHE had made in the room. After her departure, the curtains had to be taken down to be washed and the marks left on the white towels was nearly impossible to remove. It seems that her review of the state of the room is not about the clean state that she had found the room in, but the state that she had left the room in. <br/>Friendly Bergvallei greetings, <br/> <br/>